Last Updated: March 22, 2025 This Privacy Policy describes how Lead Flow Automation ("we," "us," or "our") collects, uses, and discloses your information when you use our website (www.leadflowautomation.com), services, and products (collectively, the "Services").
Information We Collect 1.1 Information You Provide to Us We may collect information that you provide directly to us when you:
Create an account or register for our Services Fill out forms on our website Subscribe to newsletters or marketing communications Request customer support Participate in surveys or promotions Contact us via email, phone, or other methods
This information may include:
Contact information (name, email address, phone number, postal address) Billing information and payment details Account credentials Company information Communication preferences Any other information you choose to provide
1.2 Information We Collect Automatically When you access or use our Services, we may automatically collect information about you, including:
Log Information: We collect log information about your use of our Services, including access times, pages viewed, your IP address, browser type, and operating system. Device Information: We collect information about the device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information. Usage Information: We collect information about how you use our Services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities. Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interaction with our Services. For more information about our use of these technologies, please see our Cookie Policy.
1.3 Information from Third Parties We may receive information about you from third parties, such as:
Business partners Marketing and advertising partners Analytics providers Social media platforms when you interact with our content or link your account
How We Use Your Information We use the information we collect to:
Provide, maintain, and improve our Services Process transactions and send related information Send you technical notices, updates, security alerts, and support messages Respond to your comments, questions, and requests Communicate with you about products, services, offers, promotions, and events Monitor and analyze trends, usage, and activities in connection with our Services Detect, investigate, and prevent fraudulent transactions and other illegal activities Personalize and improve the Services and provide content or features that match user profiles or interests Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
How We Share Your Information We may share information about you as follows:
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf. For Legal Reasons: We may share information if we believe disclosure is necessary or appropriate to comply with laws, regulations, legal processes, or governmental requests. For Safety and Protection: We may share information if we believe it is necessary to detect, prevent, or address fraud, security, or technical issues, or to protect the rights, property, or safety of our users, our company, or others. In Connection with Business Transfers: We may share your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. With Your Consent: We may share your information with your consent or at your direction.
Data Retention We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Security We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Rights and Choices Depending on your location, you may have certain rights regarding your personal information, including:
Access to your personal information Correction of inaccurate or incomplete information Deletion of your personal information Restriction of processing of your personal information Data portability Objection to processing of your personal information
To exercise any of these rights, please contact us at gergely@leadflowautomation.com. 7. International Data Transfers We are based in Canada and process information on servers located in Canada and the United States. If you are located outside of these countries, your information may be transferred to, stored, and processed in a country where the data protection laws may be different. 8. Children's Privacy Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review our Privacy Policy whenever you use our Services. 10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Lead Flow Automation 226 Halyard Way Ottawa, ON K2T 0L3 Canada Email: gergely@leadflowautomation.com